FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed within 3–5 business days. Once your order has shipped, you will receive tracking information via email.

Do you accept returns?

Due to the nature of skincare products, all sales are final. If there is an issue with your order, please reach out so we can review it.

How can I contact Essence Her?

For order questions, product questions, or general inquiries, please email info.essenceher@gmail.com.

Are your products suitable for sensitive skin?

Our products are created with care, but everyone’s skin is different. We recommend reviewing the full ingredient list and patch testing before full use.

Where do you ship?

At this time, Essence Her ships within the United States.

HER STORY

Inspired by beauty, wellness, culture, and the rituals that make everyday life feel a little more meaningful.

Created from a love for self-care and the moments that bring us back to ourselves, Essence Her is shaped by the spaces, sounds, practices, and experiences that make life feel softer, fuller, and more connected.

From body care to mood-setting moments and everyday inspiration, Essence Her celebrates a way of living that feels cared for, creative, and true to you.

Shamaria Mari Patterson

Founder

Created by LA native Shamaria Patterson, Essence Her grew from a personal love for beauty, body care, music, culture, and the rituals that make everyday life feel more meaningful. Her eye for softness, soulful spaces, and intentional self-expression shapes the world of Essence Her, a brand created to bring soul back into the everyday.